Ten Things Every Host and Hostess Should Know Start the guest experience before they walk in the door. Consider the valet part of the greeting team. Track every guest’s preferencesand wow them with that knowledge when they return. Have a plan B, always. Take control. Plan for walk-ins.
Since hosts and hostesses usually don’t get any tips , they get paid more per hour than waiters or waitresses do . If you ‘re really lucky, you ‘ll also get a share of the tips waiters and waitresses make - typically between three and five percent - and an employee discount on your meals.
Hostess Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
It’s popular with tourists and locals and has a lunch and dinner rush every day, rain or shine. The job is fairly straightforward. As a hostess , I seat customers and take phone calls, and as a waitress , I take orders and bring food to people.
Managing all their personalities, guests, phone, to Go orders on some cases while still having a great face as guests walk in can be most challenging . However most of these responsibilities are for hostesses that have shown they can handle it are excell at thier job .
Friendly Communication As soon as a guest enters, the host should greet them warmly with a smile. This is the initial rapport that is built with your customer. The host must be polite, asking about the diner’s needs and showing genuine concern. Hosts should seat guests based on their preferences, if available.
4 to 8 hours
Host/Hostess top skills & proficiencies: Customer service . People skills . Professionalism . High energy. Multitasking ability . Thoroughness. Planning. Basic math.
Elite servers in a class restaurant often have a higher earning potential than hostesses . Hostesses make a higher hourly wage in fancier establishments where they bear a greater service burden.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
8 Simple Ways to Become a Great Host Be yourself. Let your guests be themselves. Keep it simple. Tip for small spaces: If you don’t have a big enough dinner table to host a large gathering, bring in a folding table for the night and cover it with an elegant table cloth. Music. Dinner. Dessert. Relax and have fun.
Whereas most other positions in the restaurant are measured by competence, hostesses are hired and judged primarily by their looks. Whether they admit it or not, restaurant managers (even female ones) will often hire more attractive women with less restaurant experience over less attractive women who have more.
If you are an aspiring host or hostess with no experience in the said job , then here are some tips for you. Learn about Sections and Rotations. Greet Customers as they Come and Go. Know your Menu and Bestsellers. Communicate well with Servers. Help in Other Tasks.
A hosting position is a fantastic introduction to the restaurant industry. A beginner hostess gets to learn a lot about the running of a restaurant and how the various industry jobs connect together.