The job is fairly straightforward. As a hostess , I seat customers and take phone calls, and as a waitress, I take orders and bring food to people. But there are a few tricks of the trade that I had no idea about until I dove into the restaurant business.
Since hosts and hostesses usually don’t get any tips , they get paid more per hour than waiters or waitresses do . If you’re really lucky, you’ll also get a share of the tips waiters and waitresses make – typically between three and five percent – and an employee discount on your meals.
Host/Hostess top skills & proficiencies: Customer service . People skills . Professionalism . High energy. Multitasking ability . Thoroughness. Planning. Basic math.
As a host at Olive Garden , you create the guests’ first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests’ dining experience.
“Look people right in the eye, smile, be friendly but not overly familiar, and try to have a full conversation. Make them feel as if you’ve been waiting all night just to see them.” Be sure and catch your guests on the way out, too.
Whereas most other positions in the restaurant are measured by competence, hostesses are hired and judged primarily by their looks. Whether they admit it or not, restaurant managers (even female ones) will often hire more attractive women with less restaurant experience over less attractive women who have more.
The hostess plays a valuable role in welcoming patrons. If you prefer constant movement and enjoy constant interaction with guests and kitchen staff, a waitress position makes sense. You can also potentially earn more if you have a great personality and work in a bustling environment.
Restaurants: As a 15 year old you could be hired for several positions in a restaurant. Dishwasher is a popular job. You may also be hired to be a host / hostess or prep cook. This is a good job to get started in if you ‘re interested in working in the hospitality industry.
3. Tip pooling includes untipped employees , such as hostesses , who make at least minimum wage.
If you are an aspiring host or hostess with no experience in the said job , then here are some tips for you. Learn about Sections and Rotations. Greet Customers as they Come and Go. Know your Menu and Bestsellers. Communicate well with Servers. Help in Other Tasks.
Top personality traits of a great restaurant host or hostess Friendly and Personable . Calm under Pressure. Compassionate and understanding. A true team Player . Well-spoken and confident. Grasps the big picture.
Hostess Job Responsibilities : Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
How much does a Host/Hostess make at Olive Garden in the United States? Average Olive Garden Host/Hostess hourly pay in the United States is approximately $11.23 , which meets the national average.
Olive Garden Restaurants Jobs by Hourly Rate
|Server||Range:$2 – $14||Average :$6|
|Dishwasher||Range:$9 – $14||Average :$11|
|Prep Cook||Range:$10 – $15||Average :$12|
|Waiter / Waitress||Range:$2 – $11||Average :$5|
Here are some ideas to get started: Open the door for guests. Forget the podium… plant the host by the door and make sure they make eye contact, smile and make a personal greeting. Use names. Sell the wait. Teach everyone to greet guests.